Jul 26

On the Go

New eservice from the City of Ballarat. You can still use the other apps we have talked about here: http://ballarateast.net/snap-send-solve/

Just testing this with request for tree plantings in Fussell St! Please also test it so we can provide feedback, and share the message!!
Council Writes:
Yes indeed, there are quite a few 3rd party mobile Council service request sites and apps online…but how many actually go directly into council request systems & automatically assign the job to the teams that do the work? The good news is that ours does! http://www.ballarat.vic.gov.au/OnTheGo
On the Go
So we have tested it and here’s the response we got on email:

Your General Enquiry request has been successfully submitted to the City of Ballarat. Your request reference number is 579085.

Then we got this email with a letter attached:
Thank you for your enquiry. Your request for the tree’s to be replaced in Fussell Street, Ballarat East has been lodged through to the arborists within the Parks Department. If you wish to check on progress of your request at a later date, your request number is 579085. If you have any further enquiries about this request please contact Customer Service on phone 03 5320 5500. Requests for service can also be logged via eServices at https://eServices.ballarat.vic.gov.au
Yours sincerely,
So we will keep in informed about progress, and let us know how you go with your requests…

Leave a Reply

Your email address will not be published. Required fields are marked *

Search Box

About BE Net

Ballarat East Network (BE Net) has been developed by residents to support the community of Ballarat East shape and protect the East by supporting sustainable, good design that reflects our Neighbourhood Character.

Subscribing to our blog (see below).

Contributing your issues by email to infoATballarateastDOTnet

Sharing what happens in your part of BE, like those yellow sign.

Join the growing list of interested residents and supporters who want to protect the personality of Ballarat East, by reading the posts, commenting and taking your own action.

Sign up for BE Net enews

For news and information about supporting good design and protecting neighbourhood character for our area.
* = required field

Contribute to BE Net

BE Net is as good as the information we share. There are no rights and wrongs. We just love to hear from you!

BE Net is about sharing information about happenings in Ballarat East, to support a vision for our past, our personality, with a goal to inform our sustainable and charming future.

Please subscribe above (all welcome), and contribute by email to infoATballarateastDOTnet

Please include your name and email address so that we can talk to you before we post your information.