Jul 26
2014

On the Go

New eservice from the City of Ballarat. You can still use the other apps we have talked about here: http://ballarateast.net/snap-send-solve/

Just testing this with request for tree plantings in Fussell St! Please also test it so we can provide feedback, and share the message!!
Council Writes:
Yes indeed, there are quite a few 3rd party mobile Council service request sites and apps online…but how many actually go directly into council request systems & automatically assign the job to the teams that do the work? The good news is that ours does! http://www.ballarat.vic.gov.au/OnTheGo
On the Go
So we have tested it and here’s the response we got on email:

Your General Enquiry request has been successfully submitted to the City of Ballarat. Your request reference number is 579085.

Then we got this email with a letter attached:
RE: GENERAL ENQUIRY
Thank you for your enquiry. Your request for the tree’s to be replaced in Fussell Street, Ballarat East has been lodged through to the arborists within the Parks Department. If you wish to check on progress of your request at a later date, your request number is 579085. If you have any further enquiries about this request please contact Customer Service on phone 03 5320 5500. Requests for service can also be logged via eServices at https://eServices.ballarat.vic.gov.au
Yours sincerely,
So we will keep in informed about progress, and let us know how you go with your requests…

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